Thursday, April 23, 2009

Receptionist Needed

The receptionist is the initial contact for all visitors to Child Care Answers. The individual will answer and or direct questions in person and via the phone regarding child care training, resources, regulations and child care licensing. The receptionist will register clients for trainings and process their payments. The individual will provide walk in clients who are seeking child care with the initial paperwork that they need to complete to get a referral. The typical hours for this position will be Monday – Wednesday 8:00 AM – 5:00 PM, Thursday 8:00 AM – 7:00 PM and Friday 8:00 AM – 2:00 PM but may on the occasion include nights and or weekend work.


Essential Functions:
- Act as the initial office contact for walk in visitors.
- Register walk in clients for desired trainings.
- Sort mail and process all training registration requests.
- Answer all in coming phone calls and direct to appropriate departments or community partners.
- Make monthly office supply orders and submit records to CCA’s accountant and Director of Programs.
- Assist Staff with mailings.
- Other duties as assigned by Director of Programs.


Education:
Minimum of a High School Diploma


Skills and Knowledge Requirements:
- Must be able to work with people of diverse cultures and skill levels
- Display excellent oral and written English communication skills
- Strong time management and organizational skills
- Must be well versed in Microsoft Office products
- Must be able to perform multiple tasks at one time
- Must have excellent customer service skills
- Must be able to function well as part of a team
- Must be able to operate a multiline phone system

Licenses, Certifications, or Registrations:


- Must possess a valid Indiana Driver’s License and have access to reliable transportation - Must successfully pass background and drug screening



Essential Physical Skills:
· Lift equipment up to 35 lbs occasionally
· Adequate health and fitness to be able to maintain a busy schedule
· Use of gross motor skills to perform organizational duties
· Use of fine motor skills to operate keyboard equipment
· Regularly required to sit and stand for extended periods
· Specific vision abilities required in this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus


To apply email resume by April 30, 2009 to:
mindyb@childcareanswers.com

To research Child Care Resource and Referral you may visit these web sites:
http://www.childcareanswers.com/ (Our agency web site)
http://www.iaccrr.org/ (Our State organizations web site)
http://www.naccrra.org/ (Our National organizations web site)